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Privacy policy

Effective Date: 01-08-2024

At Jyva Fresh we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.jyvafresh.com (the "Site"). By using our Site, you agree to the practices described in this policy.

  • 1. Information We Collect

    Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as:

    • Name

    • Email address

    • Phone number

    • Shipping address

    • Payment information

    Non-Personal Information: We also collect non-personal information that does not directly identify you but helps us understand how our Site is used, including:

    • IP address

    • Browser type

    • Device information

    • Referring website

    • Usage data (e.g., pages visited, time spent on the Site)

  • 2. How We Use Your Information

    We use your personal information for the following purposes:

    Processing Orders: To fulfil your orders and manage your account.

    Customer Service: To respond to inquiries, provide support, and communicate with you about your orders or our products.

    Marketing: To send promotional materials, newsletters, or special offers if you have opted in to receive them. You can unsubscribe at any time.

    Improving Our Site: To analyse usage patterns and improve our Site and services.

    Legal Compliance: To comply with legal obligations and protect our rights.

  • 3. How We Share Your Information

    We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

    Service Providers: With third-party service providers who assist us in operating our Site, processing payments, and delivering orders. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

    Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

    Legal Requirements: When required by law or to protect our legal rights, we may disclose your information to authorities or other entities.

  • 4. Cookies and Tracking Technologies

    Our Site uses cookies and other tracking technologies to enhance your browsing experience and gather data about Site usage. Cookies are small files placed on your device that help us remember your preferences and improve our Site. You can manage your cookie preferences through your browser settings.

  • 5. Data Security

    We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

  • 6. Your Choices and Rights

    You have the following rights regarding your personal information:

    Access and Correction: You may request access to or correction of your personal information held by us.

    Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in those communications or by contacting us directly.

    Data Deletion: You may request the deletion of your personal information, subject to certain legal requirements and restrictions.

  • 7. Children’s Privacy

    Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

  • 8. Third-Party Links

    Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

  • 9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  • 10. Contact Us

    If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

    JF Trading

    Karunagappally, Kollam

    Pin 690574

    Ph: 00919544768821